Library Clerk
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Salary Range : $11.00-15.00/hour
Required Education: High School diploma or GED
Desired Experience: Work or volunteer experience in a library or similar public service agency
Supervisor: Branch Librarian or his/her designee

Essential Responsibilities:

• Provide excellent customer service
• Learn and apply GCLD Policies and Performance Standards, basic library theory and practices (incl. organization, operation and terminology) and library law as outlined in training program
• Function as a member of the library team: branch, administrative office and district
• Provide reference, reader’s advisory services, and appropriate referrals to other information resources
• Make reasonable efforts to protect the safety of library users and staff, and to maintain order and cleanliness in the library
• Attend training sessions, workshops, conferences, and staff meetings as directed

Job Duties:

• Assist the public in meeting their information needs
• Perform duties according to the daily operations checklist
• Use computers, printers, fax machines, copiers, answering machines, etc. and troubleshoot them as needed
• Operate computer system to manage the library materials and customer databases
• Shelve and file materials accurately
• Process incoming materials from a variety of sources (book returns, courier service, administrative office, etc.)
• Mend and clean materials as needed
• Maintain accurate records of fines, fees, donations, and petty cash expenditures
• Recover overdue library materials
• Answer telephone questions, transfer incoming calls, and/or take accurate messages as appropriate
• Run errands (collect mail, empty book returns, pick up supplies, etc.)
• Keep accurate library statistics
• Perform basic cleaning of facility
• Other duties as assigned by supervisor

Required Skills:

• Ability to work well with people, regardless of origin, age, sex, background or views, in stressful situations
• Aptitude for detail
• Ability to read print materials in English
• Effective written and oral communication skills, including telephone etiquette
• Alphabetization and organization of cardinal decimal numerals
• Operation of office equipment including computers, related software, photo copy machines, fax machines, etc.
• Computer Skills: Windows, word-processing, spreadsheet, database, Internet and e-mail communications
• Basic understanding of information sources; good knowledge of books and authors

Work Environment: Expected to work in all sections of the library, mostly indoors, in artificial light. Requires frequent sitting, standing, walking, and use of keyboard/computer and occasional bending, kneeling, reaching, shoveling and lifting up to 50 pounds. Requires finger dexterity, good vision and hearing, and the ability to speak clearly. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Staff may be required to work in other locations in the library district.

Required On-the-Job Training and Applicable GCLD Performance Standards Review (to be completed within 1 month of hiring date) as found in the GCLD Orientation Checklist

Additional Criteria for Evaluation:
Confidentiality, accuracy, thoroughness of duties, pleasant attitude, cooperative relationships with co-workers and patrons, reliability, initiative (self-motivation), flexibility, attendance and punctuality