Frequently Asked Questions
- How do I get a library card?
Go to https://gcld.org/library-card for the requirements for a Grand County Library Card. A Grand County Library card is available for sign up and use at all 5 of our service outlets as well as accessing online resources.
- How many books, DVDs, etc. can I check out at a time?
This depends upon your library card. Grand County Library Cards allow unlimited check outs. Limited Use Cards allow for up to 5 items at a time. One4Fun has a limit of one item at a time. Remember, this is just for the physical items. Libby/OverDrive allow for a maximum of 5 books/audiobooks at a time; Kanopy allows for up to 8 videos a month and unlimited for Kanopy Kids. hoopla, Rosetta Stone (language learning) and other digital media have no limits.
- How do I get Access Grand?
To see all the offerings available through Access Grand and request a day pass
• Click on the date in the calendar icon you wish to visit one of our partners.
• There is a 30 day time frame in which to reserve a pass.
• To find out more about the organization, click on the name in the green box.
• Options will pop up to find out more about our partner.
• You can visit their website by clicking the “Site” button, see a map, and see how many tickets are available for that day.
• If you like what you have read, click on “Request Pass.”
- How do I renew my library card?
In order to keep our contact information for you current, library cards expire every 2 years. If your library card is expired or you receive an email notification saying it is time to renew, simply stop by or call a Grand County Library branch to update your contact information.
- What Text Message Alerts can I get?
You can renew library materials and get information about your items on hold via text message using Shoutbomb if you have a text messaging capable phone. Regular text messaging rates apply.
- Does GCLD charge library fines?
Effective January 1, 2020, Grand County Library District no longer applies fines for overdue items. Fees for lost, damaged, and other items can be payed in branch via check, credit card, or cash. Please see our 'Borrowing and Fees' page for more information.
- What do I do if I damage or lose a book or DVD?
We recognize that sometimes, things happen! Simply contact your local branch and let them know. They will let you know the cost to replace including a processing fee. DO NOT PURCHASE A BOOK OR DVD TO REPLACE THE LOST/DAMAGED ITEM. We are unable to accept non-processed books as replacements.
- Do you have a notary?
Unfortunately, we do NOT currently provide notary services.
- Do you offer test proctoring?
Granby Library offers test proctoring services. It is available through appointment, availability, and for a fee. Contact Granby Library for more information, (970) 887-2149.
- How do I reserve a meeting room/study room?
Simply go to the Other Services tab on gcld.org and follow the directions.
- Do you have Wi-Fi?
Wi-Fi is available in all branches during open hours and there is some availability immediately outside the branches from 7a.m.-10p.m. daily.
- Do you have Wi-Fi printing or check out laptops for use?
Wi-Fi and mobile printing is available via PrinterOn -- please see our Mobile Printing page for more information. The cost is $0.25 per black & white page or $1 per color page. All GCLD branches have iPads available for use in branch.
- Do you have scan or fax capabilities?
We do. Scanning is free, and faxing is $1 per page with a maximum charge of $10 per fax. We do not offer international faxing. To receive a fax, contact your local branch for the fax number; printing fees apply
- How do I find out about Career Online High School?
Grand County Library District is pleased to offer a limited number of scholarships for Career Online High School. The program includes both an accredited high school diploma as well as a career certificate. Go to gcld.org/cohs for more information.